Privacy Policy

Last updated: August 2026

EuMerx respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website and services.

1. Information we collect

We collect information you provide directly to us, such as:

• Company name, contact person, email address, phone number, and business address.
• Company profile details, product listings, buy offers, and messages.
• Account credentials and preferences.

We also collect technical information automatically, including IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How we use your information

• To provide, operate, and improve the EuMerx marketplace.
• To verify company profiles and maintain a trusted environment.
• To connect buyers and suppliers through inquiries and messaging.
• To send service-related notifications, updates, and marketing communications (where permitted).
• To analyze usage trends and improve security.

3. Legal basis for processing

We process personal data on the basis of your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests in operating a secure and effective B2B marketplace.

4. Data sharing

We do not sell your personal data. We may share information with:

• Other users when you contact them or publish a listing.
• Service providers who help us host, analyze, and secure the platform.
• Authorities when required by law or to protect our rights.

5. Data retention and security

We retain your data for as long as necessary to provide our services and comply with legal obligations. We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

6. Your rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.

7. Cookies

We use cookies to operate the platform, remember your preferences, and analyze traffic. You can manage cookie settings through your browser.

8. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the Contact Us page or at the address provided in your account dashboard.